Our providers are extremely important to us and we continue to look for better ways to make your job easier.
MAA providers obtain information through our Provider Verification for Claims Eligibility Status link. This is a web-based benefits, eligibility, and claim status system. Your office can make inquiries 24 hours a day. To access this system, follow the link on the left side of the page.
You will need the following information to access the Provider Verification for Claims Eligibility Status system:
- Your Provider Tax ID Number (TIN)
- Employee ID Number or Employee Social Security Number
- You will need the Employee ID or SSN to access information for a spouse or dependent
- Patient Date or Birth
- Date of Service of the Claim
You will be able to check eligibility and access a schedule of benefits for the patient,too. Please call customer service if you have any questions.
Note: The information provided in the schedule of Plan benefits are subject to all Plan provisions, terms, and exclusions. Because diagnosis heavily affects the benefits of claims, benefits cannot be assured in advance. Claims can only be considered upon receipt of an itemized statement of charges, including appropriate codes for diagnosis and procedures. Some services require pre-certification or pre-authorization.