Products and Services

Headquartered in Oklahoma City, Mutual Assurance Administrators (MAA) is one of the most recognized Third Party Administrators in the Midwest. Our clients range from national, multi-site companies to firms with one or two locations. These clients represent a wide variety of industry and size. MAA has over 100 employees, making us large enough to serve you with a wide range of products and services, yet small enough to know you and your employees on a personal level.

At a time when larger entities are swallowing up many Third Party Administrators, MAA remains privately owned. We hold to the philosophy that industry knowledge, experience, innovation, and integrity are not a function of massive scale. Our continuous re-investment in our people, technology, and products is designed to ease the cost and hassle associated with providing a quality benefit plan. Our comprehensive product offerings focus heavily on cost containment, member satisfaction, and accountability. We offer the following programs and services:

Administrative Services

  • Health Plan Administration
  • Dental Plan Administration
  • Vision Plan Administration
  • COBRA Administration
  • HIPAA Administration
  • Pharmacy Benefit Administration
  • Workers’ Compensation
  • STD and LTD Administration
  • Provider Network Administration
  • Flexible Spending (Section 125) Plan Administration
  • HSA Administration
  • HRA Administration
  • Dedicated Account Management
  • Dedicated Client Solutions Unit
  • Detailed Customized Reporting
  • Plan Document Development
  • Required Plan filings
  • Actuarial Services
  • Subrogation
  • Stop Loss Placement and Recovery

Cost Control Services

All MAA Medical Management and Disease Management programs are HIPAA certified and URAC accredited. This assures clients that programs are in complete compliance and meet the most stringent requirements in the industry for quality measures and cost control.

Medical Management

  • Certification
  • Concurrent Review
  • Continued Stay Monitoring
  • Discharge Planning
  • Large Case Management
  • Maternity Management (BabyLinks)
  • 24 hour Nurse Line

Disease Management

  • Health Risk Assessment
  • Member Risk Stratification
  • Predictive Modeling
  • Wellness Promotion
  • Condition Specific Education
  • Member Intervention
  • Physician Coordination
  • Lifestyle Coaching

Wellness Programs — Clinically Based or Web Based

Employee Communication Programs

Best of Class Subrogation Procedures

Fully Automated and Integrated Claims Management System

  • Platforms include Medical / Dental / Vision / Disability
  • ClinicaLogic - Provider bill audit and analysis

Online Services

  • Provider Power
  • Broker Power
  • Eligibility
  • Enrollment
  • Claims
  • Self-serve Customer Service

Reporting Capabilities

  • Predictive Modeling
  • Risk Profiling
  • Clinical Analysis
  • Wellness and Quality Measures
  • Pharmacy Analysis
  • Benchmarking

Data Warehouse for Enhanced Reporting Capabilities

Quality Surveys