Privacy Policy

Mutual Assurance Administrators, Inc. (MAA) values the trust you have placed in us and we will continue to be dedicated to maintaining your trust and confidence in our products and services. This notice describes the privacy practices of MAA and our commitment to protecting the privacy and security of your personal and protected health information. In order to effectively administer claims, provide superior quality customer service and other services on behalf of your group health plan, it is necessary for MAA to receive and/or disclose personal and protected health information. We may disclose to employers, plan administrators, health care providers, other group health plans, insurers, service providers, and/or business associates. Such information may be made available through enrollment forms, medical claims, medical reports, coverage history and other sources and the forms necessary to make claim administration, treatment, payment, and health care operations will be used in this practice.

The information MAA may receive and/or disclose may include your name, social security number, address, date of birth, telephone number, marital status, gender, dependent information, claim information, and employment information. While this list is not exhaustive, it gives you an idea of the type of information we are referring to in this notice.

HIPAA Compliance

The Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), in part, establishes new standards for healthcare privacy and security. Although Mutual Assurance Administrators, Inc. is not directly subject to HIPAA privacy and security requirements, we do receive protected health information (“PHI”) from, and on behalf of, our customer that are subject to HIPAA. MAA is committed to protecting the privacy and security of personal and protected health information in a manner that is consistent with our customer’s legal obligations. We have developed a privacy and security compliance program for our personnel that takes into account HIPAA privacy and security standards and reasonable practices in the healthcare industry.

Our Security Procedures

Mutual Assurance Administrators, Inc. understands that storing and transmitting data in a secure manner is essential. MAA stores your personal and protected health information using industry standard physical, technical, and administrative safeguards to secure data against foreseeable risks, such as unauthorized use, access, disclosure, destruction, and modification. Certain information containing personal and protected health information that is displayed or received via Internet Web browser technology is transmitted in a secured environment using 128-bit SSL encryption.

« Go Back